Effective: 29 July 2026

Privacy policy

This policy explains how BRICAPAR S.A. handles personal information submitted through ParaguayCharcoal.com.

Who is responsible

BRICAPAR S.A., Paraguay, is responsible for personal information submitted through this website. Privacy enquiries may be sent to info@paraguaycharcoal.com.

Information we collect

The quotation form may collect your name, company, business email, country, phone or WhatsApp number, product interest, market or application, packaging requirement, estimated quantity, destination, requested documentation, message, source page and campaign parameters.

The web server and security tools may also process technical information such as IP address, date and time, browser data and security logs.

How we use the information

We use the information to respond to the enquiry, evaluate a possible business relationship, prepare product or commercial information, understand website enquiry sources, protect the website and form from abuse and maintain necessary business records.

Sharing and international handling

Information may be handled by authorized BRICAPAR personnel and service providers required to host the website or deliver email. An international business enquiry may involve transmission of data between countries.

BRICAPAR does not sell information submitted through the enquiry form.

Retention

Enquiry information is retained for as long as reasonably necessary to manage the business relationship, comply with legal obligations, resolve disputes and maintain appropriate commercial records.

Cookies and analytics

The current website does not use advertising cookies or advertising pixels. If analytics, advertising tools or other non-essential tracking technologies are added, this policy and any required consent mechanism must be updated before deployment.

Your choices

You may request access, correction or deletion of personal information associated with your enquiry, subject to applicable legal and record-keeping obligations, by emailing info@paraguaycharcoal.com.

Security and updates

BRICAPAR uses reasonable technical and organizational measures to protect form handling and business enquiries. No internet transmission or storage system can be guaranteed completely secure.

This policy may be updated when the website's tools, legal requirements or data practices change.